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    FAQ: The platform

    Questions asked as a passenger.

    How do I search for a route?
    No routes are available. What do I do?
    I wish to consult the driver's profile
    I need to cancel my reservation. What should I do?
    My reservation has been cancelled by the driver
    Are there any restrictions on luggage or pets during the journey?
    How can I report inappropriate behaviour or a dangerous situation during a journey?

    Questions asked as a driver.

    How do I suggest a route?
    How do I update a route?
    How do I cancel a trip?
    Am I responsible for luggage as a driver?
    Our tips for safe travel
    How many passengers can I take on board?

    Questions related to your account.

    How do I contact the team if I have a problem?
    How can I report a technical problem on the site/application?
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